Allshots

Support

Need help with Allshots? We’re here.

Contact us

Email allshots.app@gmail.com and we’ll get back to you as soon as we can. To report objectionable content or abuse, please include the event code and a short description — we act on valid reports within 24 hours.

Frequently asked questions

How do I join an event?

Open Allshots, tap “I’m a guest”, then scan the host’s QR code or enter the 6-character event code. No account is required.

How do I report or hide something?

Tap any photo or video to open it, then use Report. You can also block a contributor so you no longer see their content. Hosts can remove any content from their event.

How do I delete my account and data?

In the App, go to Settings → Delete account & data. Hosts: this deletes your events and their photos. Guests: this removes your uploaded content and account. You can also email us to request deletion. Full details, including what we keep and for how long, are on the account deletion page.

Why does the App ask for camera, microphone, or photo access?

Camera and microphone are used to capture photos and record videos inside an event. Photo access is used only when you choose to add an existing photo or save a photo to your device.

I appear in a photo and I don’t use the app. How do I have it removed?

You don’t need an account. Email allshots.app@gmail.com with the event code if you have it, or a description of the event and roughly when it took place. We’ll hide the content while we look into it and remove it if your request is justified. We aim to respond within seven days. You can also ask the organiser of the event directly.

I’m hosting — what do I need to tell my guests?

Let your guests know that photos are being collected before or at the start of the event. Our host guide has ready-made wording for a sign at the entrance and a line for your invitation, plus a short checklist.

Can I get a data processing agreement?

Yes. If you are using Allshots for a business, firm or organisation event rather than privately, email allshots.app@gmail.com and we’ll provide one.